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ServiceNow’s experienced team works alongside telecom providers to transform the customer & employee experience and better manage their network and technology investments, reducing cost and complexity to empower customers to drive business growth.

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Don’t just take our word for it

See how communications service providers like you are succeeding with ServiceNow.

45% increase in productivity

Vodafone streamlined their processes and increased customer satisfaction.

3K+ fewer calls

Orange Business Services reduced their workload of inbound customer calls each month.

Better customer management

Telia Company implemented knowledge-sharing tools to improve the customer experience.

Near 100% availability

Tata improved incident response times to deliver great service to customers.

Featured resources

ANNOUNCEMENT

Product Update

Telecommunications Service Management.

ANNOUNCEMENT

Product Update

Telecommunications Network Performance Management.

CUSTOMER STORY

BT & ServiceNow

See how ServiceNow helped BT disrupt its industry with a radical new idea.

ANALYST REPORT

Explore key themes for 2020

See the 6 topics CSPs will likely push hardest to advance in 2020.

Get in touch with pros and peers

Connect with experts at ServiceNow and other champions in the telecom sector to discuss common challenges and how to unlock your potential.

Explore more:    ITSM    AIOps  Customer Service

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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