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Increase employee engagement with native mobile experiences

Boost productivity with employee service delivery

Make work life as great as real life with an employee-focused approach.

Boost productivity with employee service delivery

Simplify how employees get the services they need

Give employees the power to get answers and help, anytime, anywhere. Break down silos and improve self-service with native mobile apps and virtual agents.

Improve employee satisfaction with anytime access to services

Simplify work life to improve satisfaction

Create a unified, consumer‑style employee service experience across IT, HR, Facilities, Finance and Legal with native mobile apps and intelligent workflows.

Improve employee satisfaction from the first day and every HR workflow

Boost productivity by removing friction

Increase shared services efficiency by automating processes. Hide the complexities employees face with a unified service centre.

Improve employee engagement and productivity through the experience

Serve employees quickly and effectively

Break down silos with cross‑departmental digital workflows. Use self‑service and virtual agents for common issues, from password resets to onboarding.

Analyst Report

Employee experience solutions go far beyond the traditional functions performed by HR. In fact, almost all employee journeys cross HR, IT and other organisational areas.

The Employee Experience Platform Market Has Arrived
Josh Bersin, HR and IT Industry Analyst

Don’t just take our word for it

See how others have turned employee experiences into a competitive advantage.

SERVICES

Achieved 86% satisfaction

Asurion turns employee onboarding into a competitive advantage among insurers.

TECHNOLOGY

Cut onboarding effort by 80%

See how McAfee HR and IT teams took employee onboarding to the next level.

CONSUMER

Achieved 5-second response times

MGM uses ServiceNow Virtual Agent to expedite service for IoT-enabled guest rooms.

Solutions that boost employee productivity

Service Delivery Dashboard

HR Service Delivery

Eliminate frustration and improve employee engagement with efficient, intelligent services.

ITSM Dashboard

IT Service Management (ITSM)

Consolidate legacy systems to elevate the employee experience, increase productivity and achieve new insights.

Employee experiences on the ServiceNow Now Platform

Now Platform

The foundation to build additional services that deliver seamless, consumer-style employee experiences.

Join us for upcoming events

SERVICENOW EVENT

Knowledge 2021

Don't miss a moment of Knowledge 2021; sign up to stay in the know.

SERVICENOW EVENT

Now at Work

Transform the world of work. Sign up to get updates.

Meet the employee experience experts to boost employee engagement and productivity

Featured Resources

EBOOK

Ramping up for the new work reality

Find out what global workplace leaders agree is necessary for an effective return to the workplace.

EBOOK

Making it #EasyForEmployees

Best practices for transforming the employee service experience.

WHITE PAPER

Four steps to a next-gen EXP

Discover practical guidance for launching an employee experience platform.

WEBINAR

Prepare for EXP success

Jason Averbook provides guidance to launch an employee experience platform.

WHITE PAPER

HR and IT are better together

Discover the top five ways HR and IT can partner on a great employee experience.

BLOG

Step one: great service

See why employee-focused services are critical for your employee experience.

FORBES ARTICLE

Employees spill the beans

Find out what employers get right, and wrong, to keep them happy from day one.

WEBINAR

Now on Now: Modern Employee Experiences

See how ServiceNow is changing IT services to improve its own employee experience.

SOLUTION BRIEF

HCM + ServiceNow

See why employee-focused digital workflows that extend beyond HR are the key.

WEBINAR

Revolutionising the experience

Discover how Arrow Electronics is standardising its global service delivery experience.

Talk to an expert

Companies that invest in the employee experience are more often noted as the best or most innovative places to work and have four-times higher profit per employee*.

   *The Employee Experience Advantage, by Jacob Morgan (Wiley, 2017) HBR

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch

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