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Vulnerability Response Implementation

Effectively manage a Vulnerability Response implementation

Quick Facts

Certification: Yes

Duration: 2 days

Cost: $1,700


This two‑day course covers the domain knowledge, common implementation technical aspects, and various processes needed to effectively manage a Vulnerability Response implementation (VRI).

Vulnerability Response is a tool that helps to identify, track, and mitigate vulnerabilities that threaten your network. A successful Vulnerability Response Implementation will help an organization:

  • Identify vulnerabilities
  • Prioritize vulnerabilities
  • Centralise, automate, and streamline incident response and operations
  • Control and monitor risk exposure through real‑time dashboards and continuous monitoring
  • Report to key stakeholders

Who Should Attend

This course is suitable for anyone who will be working on a ServiceNow implementation of the Vulnerability Response application. Examples, include:

  • Technical Consultants and Administrators – who will be configuring, developing or supporting the Vulnerability Response application
  • Project/Program/Engagement Managers – who will be leading implementation of Vulnerability Response application in ServiceNow
  • Operations Managers – who have oversight of work which will be facilitated using Vulnerability Response application in ServiceNow


  • ServiceNow System Administration
  • ServiceNow Implementation Bootcamp
  • ServiceNow Security Operations Fundamentals
  • ServiceNow Scripting
  • ServiceNow Advanced System Administration


This course prepares candidates for the ServiceNow Certified Implementation Specialist ‑ Vulnerability Response.

  • Certified System Administrator Exam
  • ServiceNow Certified Implementation Specialist Exam for ITSM (CIS‑ITSM)
  • ITIL v3 Foundations Certified (Recommended)

Further details regarding this exam, including an exam blueprint, can be found on the ServiceNow Certified Implementation Specialist ‑ Vulnerability Response (CIS‑VR) Exam Specification page. Successful candidates will be awarded a “ServiceNow Certified Implementation Specialist ‑ Vulnerability Response” certificate.

Class Schedule

Two days (8:30am – 5pm)  (includes 1 hour lunch break)

How to Attend

To view all available courses click here to view the Course Schedule.

To register for class:

  • Individuals can use the following link to access the Learning Portal
  • Individuals with OKTA/SSO login can access the Learning Portal directly to Self‑Register
  • Cancellation and rescheduling policies apply (see Terms and Conditions)

Private Training is available for a flat fee for up to 16 participants. Please contact us at for more information and pricing details.