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Enterprise Onboarding and Transitions (Lifecycle Events)

Learn how ServiceNow can be configured to automate employee onboarding and other processes.

Quick Facts

Certification: Yes

Duration: On-demand



This course details the ServiceNow Enterprise Onboarding and Transitions application; commonly called Lifecycle Events. It details how ServiceNow can be configured to automate employee onboarding and other processes that begin in HR but cross into IT, facilities, finance, and other departments.

By the end of this course, learners should be able to:

  1. Define a lifecycle event within the ServiceNow platform
  2. Identify the features and benefits of Enterprise Onboarding & Transitions    
  3. Configure a lifecycle event within the ServiceNow Instance

Who Should Attend

This course is designed for HR Administrators, ServiceNow administrators, and consultants who need to implement, configure, and administer ServiceNow Enterprise Onboarding and Transitions.


This course prepares students for the Enterprise Onboarding and Transitions exam.

Within one week of completing this course, you will be emailed a one‑time use non‑transferable voucher for the ServiceNow Micro‑certification for this course, offered through Kryterion WebAssessor. You may use that voucher to site for the associated micro‑certification.

Class Schedule

This course is on‑demand. You can take it at any time.

How to Attend

To register for class:

  • Customers can use the follow link to access the Learning Portal
  • Customers with OKTA/SSO login can access the Learning Portal directly to self‑register
  • Customers with no account can easily create an account
  • Cancellation and rescheduling policies apply (see Terms and Conditions)