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Workplace solutions to manage facility services

Workplace Service Delivery

Deliver modern digital services for the distributed workplace.

Workplace Service Delivery

Keep the workplace safe and running smoothly with a multi-channel, mobile-enabled solution. Automate requests, reservations and repairs so you can focus on what’s important.

Create the ultimate workplace service experience.

Don’t just take our word for it

See how companies like yours use Workplace Service Delivery to adapt to evolving circumstances.

ATHLETICS

League finishes season with 2,600 health screenings

The NBA created nine customised workflows to establish a secure campus and safely complete the season.

FINANCIAL SERVICES

1,000 employees return to work safely

Bremer Bank used the Employee Health Screening app to responsibly reopen bank branches.

CONSUMER GOODS

Employees reserve 40,000 in-office workspaces

Coca Cola European Partners mobilised a global reopening strategy for 23,000 employees in 3 weeks.

Capabilities that scale with your business

Workplace Service Delivery includes key applications and capabilities to deliver modern workplace services.

Case and Knowledge Management

Standardise documentation, interactions, and fulfilment of employee inquiries and requests.

Workplace Reservation Management

Let employees reserve workspaces using visual floor maps that show services and availability.

Workplace Space Mapping

Define workspaces and create interactive floor maps to help employees to master the onsite workday.

Workplace Space Management

Manage the workplace environment to optimise floor space, room use, and cleaning schedules.

Workplace Visitor Management

Welcome guests with a simple, automated arrival process your employees can access from anywhere.

Safe Workplace Suite

Make going back to the workplace work for everyone with a safe, employee-ready environment.

Reports and Dashboards

Generate and distribute customised reports and dashboards on demand in real time.

Virtual Agent

Resolve issues faster and scale your organisation with intelligent chatbots.

Now Mobile

Simplify employee self-service with a native mobile app for requests and actions.

Employee Service Centre

Provide a single place where employees can quickly get all the services they need.

Workplace Service Delivery includes key applications and capabilities to deliver modern workplace services
ServiceNow latest release drives innovation and agility

What’s new in the Quebec release

Drive innovation, agility, and productivity with new workflow solutions in the Now Platform Quebec release—the platform of platforms for 21st century enterprises.

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Join us for upcoming events 

SERVICENOW EVENT

Knowledge 2021

Workflow your world at the digital event experience.

SERVICENOW EVENT

Now at Work 2021

Know the moment Now at Work registration and sessions go live.

Choose a package

Find the package that works best for your business and your workplace.

Safe Workplace Suite Pro

(7)
  • Workplace Reservation Management
  • Workplace Visitor Management
  • Workplace Space Mapping
  • Safe Workplace Suite
  • Reports and Dashboards
  • Virtual Agent
  • Now Mobile
  • Case and Knowledge Management
  • Workplace Space Management

Workplace Service Delivery

(9)
  • Workplace Reservation Management
  • Workplace Visitor Management
  • Workplace Space Mapping
  • Safe Workplace Suite
  • Reports and Dashboards
  • Virtual Agent
  • Now Mobile
  • Case and Knowledge Management
  • Workplace Space Management

Licensed Separately

(1)
  • Employee Service Centre1

1 Available with HR Service Delivery Pro.