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Configuration Management Database (CMDB)

Gain visibility into your IT environment and make better decisions. Extend your CMDB with Service Graph, a next-gen system of record.
Configuration Management Database (CMDB)

Benefits of CMDB

Connect your digital products

Integrate and connect products across the entire digital lifecycle with Service Graph.

Manage digital lifecycles

Break down silos with a single system of action across all tables, views and apps.

Achieve data-driven outcomes

Make it easier for teams to understand impact and risk based on actual data.

Trust your data

Import accurate, certified data from external sources for use in any app, form or workflow.

Data health tools improve IT workflows

Data health tools

Improve IT workflows and data health with powerful tools and comprehensive health dashboards.

Service Graph Connectors standardize external data

Service Graph Connectors

Accurately import and standardise external data into your CMDB.

Data acquisition tools easily populate CI data

Data acquisition

Use tools like Discovery, Service Graph Connectors and IntegrationHub ETL to populate your data.

Powerful visualization for understanding CI relationships

Visualisation and reporting

Map, query and understand complex CI relationships across tables with a clear, graphical view.

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How to get CMDB

CMDB is available with the Now Platform®. Deliver workflows that connect people, functions and systems with the platform of platforms for digital business.

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Discovery

Get a holistic view of your operations footprint across on-premises data centres and the cloud.

Service Mapping

Map the relationships between IT components and business services in dynamic environments.

Asset Management

Track lifecycle costs, utilisation and contracts for hardware, virtual and consumable assets.

Talk to an expert

Get answers to your questions and discover how ServiceNow® can help you transform your business with modern digital workflows.