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Service Portal

Deliver mobile-friendly, self-service experiences to your customers and employees with an easy-to-use portal framework.

Benefits of Service Portal

Empower users with self-service

Deflect issues with a single portal for everyone to access services, information, and applications.

Create engaging experiences

Drive user productivity and satisfaction by providing simple and immediate access to resources.

Increase accuracy and speed

Build end-to-end self-service portals quickly and smoothly with an easy-to-use, modular UI.

Features of Service Portal

Modern, intuitive app portal within the Now Platform

Intuitive, modular design

Create and configure engaging and robust self-service experiences with a user-friendly interface.

Adding functionality to pages with app portal components

Ready-made components

Access functional, context-aware components to extend pages or create custom parts from scratch.

Searching and finding resources and answers easily

AI-powered search

Connect users to what they’re looking for in a powerful, consumer-grade search experience.

Accessing services through a mobile experience

Cross-device compatibility

Integrate seamlessly with mobile apps to give users access whenever and wherever they need it.

Get Service Portal on the Now Platform

How to get Service Portal

Service Portal is available with the Now Platform. Deliver workflows that connect people, functions and systems with the platform of platforms for digital business.

Talk to an expert

Get answers to your questions and discover how ServiceNow® can help you transform your business with modern digital workflows.