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Project Portfolio Management (PPM)

Get visibility into all your demand, resources, and project portfolios to improve productivity.
Project Portfolio Management
Help your teams innovate

Innovation portal

Encourage your teams to collaborate, develop concepts, and turn ideas into demands.

View associated demands and projects and track progress

Portfolio workbench

View demands and projects, then plan a portfolio and track its progress—all in a central location.

Allocate funding from top-down

Investment funding

Create top‑down funding allocation from strategic objectives, portfolios, and business services.

Use our workflows to automate and simplify work

RIDAC workflows

Use risks, issues, decisions, actions, and changes (RIDAC) workflows to automate and simplify work.

Monitor projects in one location

Project workspace

Define, plan, track, and monitor project status, exceptions, and KPIs in a single location.

Additional Project Portfolio Management features

Mobile project status
View projects details with just a click or a swipe—all from a single, native mobile app.

Project portfolio
Organise development tasks into projects, and projects into programs and portfolios—providing collaboration, reporting, and tracking for your planning and more information for better business decision-making.

Resource management
Pull together management and forecasting capabilities into a single tool, allowing for effective staff allocation and visibility into the resources that are truly available at any given time.

Demand management
Centralise all your strategic requests from the business and consolidate the investment decision process for new products and services.

Innovation management
Capture, vote on, vet, and track ideas all from a single location.

Agile development
Integrate with ServiceNow® Agile Development to enable Scrum, Agile teams, and hybrid development methods.

Feature details

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Agile development
Integrate with ServiceNow® Agile Development to enable scrum, agile teams, and hybrid development methods.
Demand management
Centralise all your strategic requests from the business and consolidate the investment decision process for new products and services.
Demand tasks
Compartmentalise your demand work, plan tasks, and get visibility into time and cost against demand.
Innovation portal
Encourage your teams to collaborate, develop concepts, and turn ideas into demands—and keep them informed as ideas progress.
Innovation management
Capture, vote on, vet, and track ideas all from a single location.
Investment funding
Create top-down funding allocation from strategic objectives, portfolios, and business services to the work item level.
Mobile project status
View projects details with just a click or a swipe—all from a single, native mobile app.
RIDAC workflows
Use our risks, issues, decisions, actions, and changes (RIDAC) workflows to automate and simplify work.
Resource management
Pull together management and forecasting capabilities into a single tool, allowing for effective staff allocation and visibility into the resources that are truly available at any given time.
Test management
Help project teams and business users deliver higher quality services faster with this UAT (user acceptance testing) framework that combines ServiceNow Project Portfolio and ServiceNow® Agile Development. It aligns project teams and business users to a common outcome in the delivery of business services.
Timesheet dashboards
Analyse dashboards that provide quick views of historical data, trends, forecasts, KPIs, what’s done, and what’s missing.

Benefits of Project Portfolio Management

Manage outcomes to create value

Align your portfolio strategy, investments, and team structures to meet business goals and create value.

Adapt planning to embrace uncertainty

When change happens, adapt plans, refocus teams to meet expectations, and continuously prioritize.

Scale work to deliver faster

Implement in weeks rather than months and enjoy seamless upgrades that allow for faster innovation.

Don’t just take our word for it

See how companies like yours use Project Portfolio Management to align efforts with corporate strategy.

Case Study

Western & Southern aligns IT investment with business strategy

Financial services firm uses ServiceNow to handle programme lifecycle from ideation to final delivery.

Case Study

IT products and services align work to business goals

Manage the processes, people, and projects you need to maximise business value.

Case Study

Jabil’s IT team unifies its PPM processes

Jabil powers manufacturing and customer success by delivering innovative IT projects with ServiceNow.

Case Study

HealthPartners unlocks the power of ServiceNow PPM

An early adopter, HealthPartners chose ServiceNow to transform its entire IT organisation.

Project Portfolio Management is available with ITBM

IT Business Management groups project portfolio management and agile capabilities into scalable packages that can grow with you as your needs change.

You might also be interested in…

Application Portfolio Management (APM)

APM delivers a complete picture of your application portfolio.

Agile Development

Agile Development helps you manage product and software development efforts that use agile methods.

Scaled Agile Framework (SAFe)

Align strategic investments and scale work for optimal value.

Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.

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