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MetricBase

Make better business decisions faster. ServiceNow® MetricBase allows ServiceNow customers to collect, retain, analyse, and visualise measurable time series data from any source or combination of sources on the Now Platform®.

 

MetricBase ingests and processes vast volumes of time series data so you can accelerate business decisions and actions, with both historical perspective and predictive analytics.

Benefits

Accelerate decision-making and improve analytics by capturing, processing, and monitoring data to identify trends, in real time and over defined time periods.

Take immediate action with Model Builder on trends and automate specific actions based on static and dynamic thresholds and triggers.

Capture and process data at scale with policy-based storage options providing high capacity throughput and capture rates.

Application highlights

Create and label time series metrics on any MetricBase table

A screenshot of a MetricBase Model example page

Create and label time series metrics on any MetricBase table

Near real-time reports monitor behaviour and/or trends over specified periods of time

A screenshot of reports that monitor behaviour or trends example page

Near real-time reports monitor behaviour and/or trends over specified periods of time

Flow Designer allows non-coders to easily define useful triggers with MetricBase

A screenshot of a MetricBase flow designer example page for non-coders

Flow Designer allows non-coders to easily define useful triggers with MetricBase

Linear predictor trigger allows for proactive responses based on upward/downward data trends

A screenshot of a MetricBase Linear Predictor Trigger example page that allows for proactive responses

Linear predictor trigger allows for proactive responses based on upward/downward data trends

Feature details

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  • Predefined Retention Policies

    Out‑of‑the‑box retention policies define how often time series data is collected and retained. Customers can drive their business faster by processing data in real time, take immediate action on trends they identify, and even automate specific actions based on static thresholds and triggers.

  • Dashboards and Reporting

    Create near real‑time dashboards and reports to monitor abnormal behaviour and/or trends over specified periods of time. High capacity throughput can achieve capture rates of up to 160,000 values per second or 14‑billion data points per day.

  • Flow Designer Integration

    Non‑coders have an easier experience, leveraging MetricBase to define useful triggers that automate decisions and actions within workflows.

  • Diversity of Triggers

    The Linear Predictor Trigger allows for proactive responses to events occurring at later period of time, based on upward or downward data trends—or when no data is received from sensor.

Resources

MetricBase is part of the Now Platform

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