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Track hardware and software and optimize cloud resources

IT Asset Management

Automate the end-to-end lifecycle for software licences, hardware assets, and cloud—on one platform.

Optimise hardware, software, and cloud costs while reducing risk. Automate workflow action from a native CMDB, the central system of record for IT.

Get to ITAM outcomes faster on the Now Platform.

Don’t just take our word for it

See how companies like yours use IT Asset Management for actionable insight into asset use and costs.


40% savings on licence true-up costs

Community Health Systems saved millions, while supporting the patient journey.


$1.2 million in annual savings

The Utah Department of Technology Services gained better control over hardware devices.


Providing enterprise-level procurement

The State of Tennessee centralised IT services to speed procurement and employee onboarding.

Capabilities that scale with your business

IT Asset Management includes key applications to manage software licences, hardware assets, and cloud resources.

Hardware Asset Management

Reduce costs and minimise risk for hardware and consumable assets.

Software Asset Management

Modernise software asset tracking to reduce spend, mitigate risk, and take action across IT.

Configuration Management Database (CMDB)

Connect all your asset data with service context throughout the full IT lifecycle.


Get a complete view of IT resources across on-premises and cloud environments.

ITSM integrations

ITSM seamlessly integrates with remote desktop support products, authentication software, and productivity tools.

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ServiceNow latest release drives innovation and agility

What’s new in the Quebec release

Drive innovation, agility, and productivity with new workflow solutions in the Now Platform Quebec release—the platform of platforms for 21st century enterprises.


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Communicate transparently and reach resolution faster by connecting Slack in the Integration Hub.
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Knowledge 2021

Workflow your world at the digital event experience.


Now at Work 2021

Know the moment Now at Work registration and sessions go live.

Discover the possibilities

See what benefits you can achieve when you know what assets you have, who uses them, and how much they cost. Learn more about our single-platform solution for managing your assets.