Connect field service with other teams and mobile tools to quickly respond to and prevent issues. Ensure the safety of both customers and workers.
Boost customer satisfaction with efficient management.
Empower workers and customers
Complete work the first time
Solve customer issues on the first visit. Automatically assign the most qualified people for the job and ensure they have the right info by integrating with customer service.
Maximise uptime
Take care of issues before they happen by automatically scheduling preventive maintenance. Reduce truck rolls by using asset history to ensure comprehensive service visits.
Improve efficiency
Help field service workers to complete tasks faster with an intuitive mobile app plus offline access. Meet service level agreements, optimise schedules, and keep workers safe.
Solve customer issues on the first visit. Automatically assign the most qualified people for the job and ensure they have the right info by integrating with customer service.
Maximise uptime
Take care of issues before they happen by automatically scheduling preventive maintenance. Reduce truck rolls by using asset history to ensure comprehensive service visits.
Improve efficiency
Help field service workers to complete tasks faster with an intuitive mobile app plus offline access. Meet service level agreements, optimise schedules, and keep workers safe.
Fuel business agility and resilience with the Now Platform Paris release. Drive growth, strengthen business continuity, and enhance employee productivity.
* Delivered as part of the Field Service Management application
// Commenting on 02/23/2020
// To fix the slow page load on prod
//Check with Zan and Alex later to see if we can add through Launch
// Commenting on 02/23/2020
// To fix the slow page load on prod
//Check with Zan and Alex later to see if we can add through Launch