Created with Sketch.

Recovery Email

Your account give you access to even more premium content, don't lose access to it. Provide a recovery email below.
  • Secondary E-mail

Audit Management

Prioritize internal audits using risk data and entity info to eliminate recurring audit findings, enhance audit assurance, and increase productivity.
Audit engagement lifecycle process

Audit engagements

Streamline managing the audit engagement lifecycle process through creation, planning, scoping, and conducting engagements, as well as reporting findings.

Design and execute tests

Test plans and workpapers

Design and automate tests, using indicators and attestations as well as the owners and systems available in the CMDB, to eliminate errors and reduce manual effort.

Staff and project management tracking

Audit project management

Track the staffing and management of projects and the progress of an engagement using ServiceNow Audit Workbench and Project Portfolio Management.

Issues and findings management

Manage issues and findings

Automatically create and assign issues from predefined business, risk, and IT owners, and then use workflows to track to resolution—reducing reaction time to just minutes.

Auditor self-service options

Enable auditors through tasks to schedule meetings with stakeholders, request additional information, or chat. All communications are tracked for future reference.

Additional Audit Management features


Interactive dashboards
Real-time role-based dashboards and reports provide overviews of audit activities and tasks associated to GRC engagements.

Workflow editor
Guides you through building or editing a workflow with the easy-to-use interface in the ServiceNow® Workflow Editor. Pre-built workflows are available out-of-the-box for audit engagements, control and risk assessments, issue management, and remediation.

Risk assessments
Use risk assessments to identify areas of focus for audit engagements to eliminate recurring audit findings.

Benefits of Audit Management

Better prepare for audits

Schedule or automate evidence collection, eliminating manual effort and reducing errors.

Eliminate recurring audit findings

Use risk data and entity information to scope and prioritize audit engagements.

Increase productivity

Automation and tools such as virtual tasks boards allow resources to be easily reallocated.

Improve decision-making

Automated compliance testing reduces costs and allows for proactive management of issues.

Don’t just take our word for it

See how companies like yours use Audit Management to prioritize audit engagements.

Case Study

Nexen Energy speeds and strengthens external audits

A sustainable, transparent audit process resulted in better decisions and reduction in deficiencies.

Case Study

AEGIS Insurance adopts modern ITSM solution

Monitors risks, controls, and control tests in a single system.

Case Study

Now on Now: Slashing costs by $500,000

How we transformed our own GRC processes.

How to get Audit Management

Audit Management is part of our Governance, Risk, and Compliance (GRC) portfolio of applications.

You might also be interested in…

Policy and Compliance

Automate best practices, unify compliance processes, and provide assurances around their effectiveness.

Risk Management

Get the visibility you need to quickly assess, evaluate, and mitigate risk and non‑compliance events.

IT Service Management

Transform the impact, speed, and delivery of IT.

IT Operations Management

Get visibility, health, and optimisation for your digital services.

Talk to an expert

Get answers to your questions and discover how ServiceNow can help you transform your business with modern digital workflows.