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Recap

How ServiceNow helps University of Toronto improve service

The University of Toronto is Canada’s largest university and one of the top employers in the country. The university recently modernised with ServiceNow to meet its massive HR service delivery needs.

In this webinar recap discover:
  • How IT and HR teams are using ServiceNow to streamline over 40,000 service requests through a centralised shared services team
  • Lessons learnt from implementing self-service for students, faculty, and staff
  • Key benefits since moving away from legacy systems, and having a stronger focus on employee service delivery
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// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch