“It also enabled us to decommission older systems and cut costs,” explains Daniele.
As ServiceNow rolls out globally, EY executives can make more strategic recruitment and talent-related decisions
EY Advisory Services has rolled out ServiceNow HR Service Delivery to nine locations worldwide, and the solution is scheduled to be implemented in another 10 locations.
“This is one of the most successful rollouts we’ve seen,” says Daniele. “Now we can have meaningful conversations with business leaders because we have data and analytics from ServiceNow that are relevant to business decisions. We can show our executives how best to shape policy development, tailor their recruiting strategies, and make more informed decisions related to human resources.”
EY Advisory Services to realize its full HR vision with the launch of its global employee service center
Phase two—the implementation of an intuitive, easy-to-use, self-service destination offering a full range of HR services to employees—is currently underway.
“ServiceNow is the enabling technology behind our HR transformation—and that means it’s instrumental to our corporate goal of becoming a $50 billion professional services firm with 300,000 employees,” says Daniele.
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