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Corporate governance

The Board of Directors of ServiceNow (the “Company”) sets high standards for the Company’s employees, officers and directors. Implicit in this philosophy is the importance of sound corporate governance.

Highlights

It is the duty of the Board of Directors to serve as a prudent fiduciary for shareholders and to oversee the management of the Company’s business. To fulfil its responsibilities and to discharge its duty, the Board of Directors follows the procedures and standards that are set forth in these guidelines. These guidelines are subject to modification from time to time as the Board of Directors deems appropriate in the best interests of the Company or as required by applicable laws and regulations.

Any interested party wishing to communicate with our Board of Directors may write to the board at Board of Directors, c/o ServiceNow, Inc., 2225 Lawson Lane, Santa Clara, California 95054 or send an email to ir@servicenow.com. Our Corporate Secretary will forward these letters and emails directly to the Board of Directors.

Frederic B. Luddy

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EXPERIENCE

ServiceNow
Chairman of the Board 2018 - Present

ServiceNow
Founder and Board of Directors 2004 - Present

ServiceNow
Chief Product Officer 2011 - 2016

ServiceNow
CEO 2004 - 2011

Peregrine Systems
CTO 1990 - 2011

Enterprise Software Associates
Founder

Boole and Babbage Inc.

Amdahl Corporation
Software Developer 1976 - 1980

Susan L. Bostrom

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EXPERIENCE

ServiceNow
Board of Directors 2014 - Present

Cisco Systems
EVP, CMO, Worldwide Government Affairs 1997 - 2011

Cadence Design Systems
Board of Directors 2011 - Present

Anaplan
Board of Directors 2017 - Present

Nutanix
Board of Directors 2017 - Present

 

EDUCATION

MBA
Stanford Graduate School of Business

BS, Business
University of Illinois

Teresa Briggs

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EXPERIENCE

ServiceNow
Board of Directors 2019 - Present

Deloitte LLP
Vice Chair & West Region Managing Partner (and various positions) 2011 - 2019

Deloitte LLP
Deputy Managing Partner (and various positions) 1982 - 2005

Deloitte LLP
Board of Directors 2016 - Present

California Academy of Sciences
Board of Directors 2012 - Present

 

EDUCATION

BS, Accounting
University of Arizona

Jonathan C. Chadwick

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EXPERIENCE

ServiceNow
Board of Directors 2016 - Present

Elastic N.V.
AC Chair and Board Member 2018 - Present

Cognisant Technology Solutions
Member of the Board 2016 - Present

Zoom Video Communications
AC Chair and Board Member 2017 - Present

VMware
EVP, CFO, COO 2012 - 2016

Microsoft (after Skype acquisition)
Corporate VP 2011 - 2012

McAfee
EVP and CFO 2010 - 2011

Skype
CFO 2011 - 2012

Cisco Systems
Various finance roles 1997 - 2010

Coopers & Lybrand
Various accounting roles 1993 - 1997

 

EDUCATION

BSc (Hons), Electrical & Electronic Engineering
University of Bath, UK

ACA, Chartered Accountant
ICAEW

Paul E. Chamberlain

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EXPERIENCE

ServiceNow
Board of Directors 2016 - Present

PEC Ventures
President & CEO 2015 - Present

TriNet
Board of Directors 2015 - Present

Veeva Systems
Board of Directors 2015 - Present

JobTrain
Chairman, Strategic Advisory Committee (formerly, Board Member) 2001 - Present

Morgan Stanley
Managing Director (and various senior roles) 1990 - 2015

Stanford University
Lecturer, Economics

Princeton University
Distinguished Visiting Professor, Keller Centre for Entrepreneurial Studies

 

EDUCATION

MBA
Harvard Business School

BA, History, magna cum laude
Princeton University

Bill McDermott

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EXPERIENCE

ServiceNow
President, CEO 2019 – Present
Board of Directors, 2019 – Present

SAP
CEO, 2010 – 2019
CEO, SAP America (and other executive leadership positions), 2002 – 2010

Siebel Systems
EVP, Worldwide Sales and Operations, 2001 – 2002

Gartner
President, 2000 – 2001

Xerox
Division President and Corporate Officer, 1983 – 2000

 

EDUCATION

MBA
Northwestern University Kellogg School of Management

Executive Development Program
Wharton School of Business

Bachelor’s, Business Management
Dowling College

Jeffrey A. Miller

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EXPERIENCE

ServiceNow
Lead Independent Director 2017 - Present

ServiceNow
Board of Directors 2011 - Present

JAMM Ventures
President and CEO 2002 - Present

Santa Clara University
Trustee 2012 - Present

Repoint Ventures
Venture Partner 2002 - 2006

Data Domain
Board of Directors 2006 - 2009

McAfee
Board of Directors 2008 - 2011

 

EDUCATION

MBA
Santa Clara University

BS, Electrical Engineering and Computer Science
Santa Clara University

Anita M. Sands

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EXPERIENCE

ServiceNow
Board of Directors 2014 - Present

Symantec
Board of Directors 2013 - Present

Pure Storage
Board of Directors 2015 – Present

UBS Financial Services
Group Managing Director, Head of Change Leadership 2012 - 2013

UBS Financial Services
Group Managing Director & COO 2010 - 2012

UBS Financial Services
Transformation Consultant 2009 - 2010

Citigroup
Managing Director, Head of Transformation Management 2008 - 2009

RBC Financial Group
SVP Innovation and Process Design 2006 - 2008

 

EDUCATION

MSPPM, Public Policy & Management
Carnegie Moellon University

PhD, Atomic & Molecular Physics
Queens University Belfast, Northern Ireland

BSc (Hons), Physics & Applied Mathematics
Queens University Belfast, Northern Ireland

Dennis M. Woodside

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EXPERIENCE

ServiceNow
Board of Directors 2018 - Present

Impossible Foods Inc.
President 2019 - Present

Dropbox, Inc.
Chief Operating Officer 2014 - 2018

Motorola Mobility LLC
Chief Executive Officer 2012 - 2014

Google Inc
President, Americas & Senior Vice President 2009 - 2011

 

EDUCATION

Juris Doctorate
Stanford Law School

BS, Industrial Relations
Cornell University

Tamar O. Yehoshua

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EXPERIENCE

ServiceNow
Board of Directors 2019 - Present

Slack Technologies, Inc.
Chief Product Officer 2019 - Present

Google, Inc.
Vice President, Identity and Privacy (and various positions) 2010 - 2019

A9.com (an Amazon company)
Vice President, Advertising Technology (and various positions) 2004 - 2010

Yext Inc.
Board of Directors 2017 - Present

RetailMeNot, Inc.
Board of Directors 2015 - 2017

 

EDUCATION

MSc, Computer Science
The Hebrew University of Jerusalem

BA, Mathematics
University of Pennsylvania

Committee Composition

Name
Audit
Leadership Development & Compensation
Nominating & Governance
Susan L. Bostrom Member Chair
Teresa Briggs
Member
Jonathan C. Chadwick
Chair
Paul Chamberlain
Member Member
Jeffrey A. Miller
Chair
Anita M. Sands Member Member
Dennis M. Woodside Member

Reporting Concerns

ServiceNow is committed to promoting high standards of ethical business conduct and compliance with applicable laws, rules and regulations.

You may report concerns to your manager, or using one of the methods below: 

By navigating to ServiceNow’s third party compliance website www.servicenow.ethicspoint.com and following the instructions to report online or by telephone by country.

By email to: legal_compliance@servicenow.com

By mail to: General Counsel, ServiceNow, Inc., 2225 Lawson Lane, Santa Clara, CA 95054.

Statement of non-retaliation

ServiceNow will not permit any form of intimidation or retaliation by any employee, contractor, subcontractor, or agent of ServiceNow against any employee of ServiceNow because of any lawful good faith action by the employee to:

Provide information, cause information to be provided, or otherwise assist in an investigation regarding any conduct that the employee in good faith believes constitutes a violation of law, rule, regulation, or any company policy; or:

File, cause to be filed, testify, participate in, or otherwise assist in good faith in a proceeding filed, or about to be filed relating to a violation of any law, rule, regulation, or any company policy.

Resources

// Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch // Commenting on 02/23/2020 // To fix the slow page load on prod //Check with Zan and Alex later to see if we can add through Launch