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Your future is now
Interested in innovation and inclusion? You belong here.
OUR PURPOSE AND VALUES
We make the world of work, work better for people.
Innovate and execute
Innovation isn’t something we just talk about, it’s how we bring our purpose to life.
Embrace diversity and inclusion, create belonging
Diversity and inclusion are table stakes. Belonging is the breakthrough. We embrace diversity, inclusion and belonging and welcome your authentic you.
Deliver customer success
We have a big role to play in our customers’ success. We partner with them every step of the way.
Stay hungry and humble
Our best work is what we’re doing next. We don’t take success for granted, we’re always ready to learn something new.
Technical Support Engineers
Sr. Partner Development Exec.
Software Developer
Backend Engineer
Title: Technical Support Engineers
Department: Technical Support
What we do
People always think in customer support life is sad or stressed. But most of the time, what happens in customer support is you get to talk to customers, you help your customers. You make their day!
Why we're at ServiceNow
What I love about my team is the culture. We are friendly with each other and we always support each other during hard times. We have a lot of respect for each other and help each other out.
Our belonging moment
When we need help within our team, I can just say, "Jyothi, didn’t you have this issue before?" And then we talk about it. It doesn’t feel like when you have a difficult situation on our team that you’re alone. You have a friend, or five or six or seven friends, who are right there with you.
Life at Now
We have a wide variety of things we do which is why I’m still here. I’m usually a person that gets bored easily. It’s always something new. The best thing really about the work is that it never gets boring.
Title: Senior Partner Development Executive
Sales: Sales
What I do
Sales is a relationship and you can’t just talk to someone once a month. You really are the owner of your franchise. The one thing you can control in sales is your output, and if you miss, you do feel like you have the freedom to reassess and go back at it the next quarter.
Why I’m at ServiceNow
I had to be doing something where my heart was in line with my work. Our slogan is making the world of work, work better for people. It’s a really practical way of going about helping change the way that we do work.
My belonging moment
What I get excited about most when I come to work is knowing that it’s bigger than me. I’ve got customers who are dependent on me. I’ve got a team who’s dependent on me. You are helping drive value to your business and then they become your best commercial.
Life at Now
It’s a company that’s growing very fast, but it doesn’t have that big company feel. You don’t feel like a number in a system. There are people here who are willing to put the ladder back down and help you get to wherever you want to be. That commitment to the employees is second to none here.
Title: Software Developer
Incubation R&D: Engineering Infrastructure Operations
What I do
As far as my team respectively, we take ideas from conception to a prototype. I was lucky enough to come in when the prototype was about to be finished. And now I get to see that come to life.
Why I’m at ServiceNow
There really isn’t anything you can’t create on this platform. Coming from a background where I built applications from the ground up, there’s none of that here. So, you’re able to focus on the one thing you want to do, which is actually write your logic and make that magic happen. Pure creation.
My belonging moment
I have yet to find somebody who is that personality of “It’s Monday morning, I need my third cup of coffee.” There’s none of that here. Everybody wants to be here. So, half of your day you’re spending at this place. Make sure you’re happy doing what you’re doing.
Life at Now
Kobe Bryant was my favourite athlete. He had this line that goes, “We can all be masters of our craft.” This is an idea space. It’s a place where we’re all operating on the same wavelength. We’re all interested in what we’re working on. And you hear it in people’s voices. You see it in people’s work.
Title: Backend Engineer
Department: Platform Engineering
What I do
Collaboration isn’t just a buzzword in Chicago, it’s an essential best practice day in, day out. We’re crafting innovative platform products to improve digital workflows for our global customers.
Why I’m at ServiceNow
I chose ServiceNow because the interview felt like a conversation. They were truly interested in how I would solve a problem. "Let's walk through it together. If you get stuck, we'll help you." It was really collaborative and it has continued to be so.
My belonging moment
Every day in the lunch room, people sit with people who aren’t on their team. Nobody judges you if you're not interested in socialising. But if you want to come in and make friends, this office is very open to that.
Life at Now
Since ServiceNow relocated to its new Chicago office, and the team found the rooftop barbecues, the grills have become a bit of an obsession. Some weeks the team will cook up bratwursts, other weeks chicken wings. Friday afternoons bring a come-one-come-all happy hour on the roof when the weather permits.
Life at Now
Look behind the scenes at ServiceNow
RECOGNITION
We're humbled
It’s awesome to make lists like these, but we don’t work hard to win awards. We work hard to make things better.
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