A sudden need to support staff working from home meant that digital transformation accelerated in the public sector like never before.
Government
How public sector organisations can design better experiences for staff and citizens
As consumers, we've become so accustomed to one-click convenience, that we expect it everywhere. Citizens no longer differentiate between public service and private companies.
Digital Transformation
Seven Tips for the Digital Dream Team To Improve Organizations
Here are seven pointers for what IDC calls the Digital Dream Team when using technology to improve organizations from key influencer Andrew Spence.
Trends & Research
Cybersecurity and risk
Did CIOs' digital innovations boost business agility?