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    ServiceNow Skills Bootcamps: creating jobs for the next generation
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    Digital Transformation
    How CIOs are taking digital transformation to the next level
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    Putting people at the heart of digital transformation

Company News

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    Culture
    ServiceNow and The Prince's Trust help young people Workflow their future
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    ServiceNow tech traineeship: changing the narrative for refugees

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    ServiceNow + Microsoft: building the new working environment 
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    Business Impact
    Financial Services: Whatever Next?
  • Employee Happiness = Customer Satisfaction
    Customer Experience
    Employee Happiness = Customer Satisfaction

Life at Now

  • Solving the problem of declining UK productivity
    Digital Transformation
    Solving the problem of declining UK productivity

Featured

  • How IT leaders can guide their teams through the next phase of digital transformation
    Digital Transformation
    How IT leaders can guide their teams through the next phase of digital transformation
    09 June 2021 As the latest CIO Survey 2020 by Harvey Nash and KPMG puts it, few organisations would have pre-empted and planned for the level of disruption that we’ve seen during the pandemic – and understandably so.
  • The workflow revolution is the future of work
    Digital Workflows
    The workflow revolution is the future of work
    07 May 2021 The world of work is changing – but how should business leaders react? To answer those questions, ServiceNow's Vice President and General Manager UKI, Jordi Ferrer, and Innovation Evangelist, Paul Hardy, spoke with Derek Du Preez, influencer and editor at Diginomica to provide insight on what they're hearing from businesses on the ground, and offer advice on how organisations can seize this change, rather than be swept over by it. Paul Hardy and Jordi Ferrer speak to customers and partners daily, and the message they're hearing from business leaders is clear: right now is a defining moment for business. Despite the many challenges businesses have faced as a result of the pandemic and its fallout, it's important to recognise that there are many opportunities and successes to be had too. The key concern however is, how do we make the positives of the past years permanent? And how do we continue to improve?
  • Strong Ireland, strong EMEA: why ServiceNow will quadruple its footprint in Dublin
    Now on Now
    Strong Ireland, strong EMEA: why ServiceNow will quadruple its footprint in Dublin
    08 April 2021 At ServiceNow, we've put our technology to work helping companies, public services, and people overcome the challenges they've faced throughout the pandemic, starting with releasing our Emergency Response apps in March 2020, shortly followed by our Safe Workplace app suite, and then our Vaccine Administration Management solution. To enable those capabilities, our business has continued to grow over the past twelve months to April 2021; the team in Ireland included. We're now really proud to announce that we're further expanding our presence in Ireland, adding at least 300 jobs to our Dublin team over the next three years to bring our headcount here to over 400 people.

Trends & Research

Industry’s pandemic-era lessons learned
Customer experience in the new normal
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The Modern Telecom

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