Workflows for the modern enterprise

Digital workflows are the building blocks for the modern experiences employees want and customers expect.

The platform of platforms

Behind every great experience is a great workflow. As the foundation for all digital workflows, the Now Platform connects people, functions, and systems across your organisation.

IT Workflows

Unleash the power of IT

Transform your business with digital IT workflows. Modernise your operations to optimise productivity, cost, and resilience with a single platform for IT.

Employee Workflows

Elevate the employee experience

Make it easier for employees to get what they need, when they need it. Embed intelligence into every interaction to deliver experiences that break down silos and unlock productivity.

Customer Workflows

Drive customer loyalty

Reimagine the customer experience to create instant satisfaction. Scale service operations with connected digital workflows to automate work across departments.

The smarter way to workflow

Make work, work better - no matter the circumstances. So employees can be productive, wherever they are. And customers can get what they need, when they need it.

Trusted by 6,200 enterprise customers

Capita automates business services through ServiceNow with 61k transactions handled per week and 35m end users served daily.

What’s new at ServiceNow

Catch Up On The Event - Now at Work 2020
New industry solutions strategy
Now at Work 2020

Customer stories, industry insights & ServiceNow updates on demand! 

See The Results - The Work Survey findings
New industry solutions strategy
The Work Survey findings

ServiceNow global survey shows how COVID-19 is changing work

Visit The Hub - Visit our events hub
Visit our events hub

Explore upcoming workshops & webinars for the UK and Ireland

Explore The Solution - Product Update
Product Update

Telecommunications Service Management

Read The Blog - The ServiceNow degree apprenticeship
The ServiceNow degree apprenticeship

How ServiceNow is helping to close the digital skills gap

Explore The Solution - Product Update
Q1 earnings call date
Product Update

Telecommunications Service Management 

Read The Guide - Employee Experience Workflow Guide
Employee Experience Workflow Guide

Insights & resources on employee experience amid a global pandemic.

Explore The Solution - Product Update
Product Update

Telecommunications Network Performance Management