Workflows for the modern enterprise

Digital workflows are the building blocks for the modern experiences employees want and customers expect.

The platform of platforms

Behind every great experience is a great workflow. As the foundation for all digital workflows, the Now Platform connects people, functions, and systems across your organisation.

IT Workflows

Unleash the power of IT

Transform your business with digital IT workflows. Modernise your operations to optimise productivity, cost, and resilience with a single platform for IT.

Employee Workflows

Elevate the employee experience

Make it easier for employees to get what they need, when they need it. Embed intelligence into every interaction to deliver experiences that break down silos and unlock productivity.

Customer Workflows

Drive customer loyalty

Reimagine the customer experience to create instant satisfaction. Scale service operations with connected digital workflows to automate work across departments.

The smarter way to workflow

Make work, work better - no matter the circumstances. So employees can be productive, wherever they are. And customers can get what they need, when they need it.

Trusted by ~6,900 enterprise customers

Capita automates business services through ServiceNow with 61k transactions handled per week and 35m end users served daily.

What’s new at ServiceNow

Get Details - Future of Work Ireland 2021
Future of Work Ireland 2021
Future of Work Ireland 2021

Join us for a free half day digital conference to explore how technology is shaping the future of work in Ireland.

Read Article - Converting vaccines into vaccinations
Converting vaccines into vaccinations
ServiceNow Content
Converting vaccines into vaccinations

How to meet the biggest workflow challenge ever.

See Results - The Work Survey findings
New industry solutions strategy
GLOBAL SURVEY
The Work Survey findings

ServiceNow global survey shows how COVID-19 is changing work.

Visit Hub - Visit our events hub
SERVICENOW EVENT
Visit our events hub

Explore upcoming workshops & webinars for the UK and Ireland.

Read Article - There’s a better, faster way to distribute vaccines
There’s a better, faster way to distribute vaccines
ServiceNow Content
There’s a better, faster way to distribute vaccines

Digital workflows can help solve one of the biggest logistical challenges ever.

Read Blog - ServiceNow addresses vaccine management challenges
ServiceNow addresses vaccine management challenges
SERVICENOW NEWS
ServiceNow addresses vaccine management challenges

ServiceNow's Vaccine Administration Management portal will help organisations distribute the vaccine.

Read Blog - How ServiceNow’s Degree Apprenticeship program is changing lives
How ServiceNow’s Degree Apprenticeship program is changing lives
ServiceNow News
How ServiceNow’s Degree Apprenticeship program is changing lives

The NextGen program gave Jayden Patten the purpose he was looking for and a career path in IT.

Read Press Release - ServiceNow creates Racial Equity Fund
ServiceNow creates Racial Equity Fund
ServiceNow News
ServiceNow creates Racial Equity Fund

ServiceNow Launches $100 Million Fund to Build Equitable Opportunities for Black Communities.